Customer Service Management Schools

In the United States, 40 colleges and universities are offering Customer Service Management programs. The average tuition & fees of the Customer Service Management program at the schools are $5,990 for state residents and $13,837 for out-of-state students for the academic year 2020-2021.

Customer Service Management Program 2021 Average Tuition Costs

What is Customer Service Management program?

A program that prepares individuals to supervise and monitor customer service performance and manage frontline customer support services, call centers/help desks, and customer relations. Includes instruction in customer behavior, specialized information technology and systems management, developing and using customer service databases, user surveys and other feedback mechanisms, strategic and performance planning and analysis, operations management, personnel supervision, and communications and marketing skills

For the academic year 2020-2021, the average tuition costs of colleges offering Customer Service Management program is $13,837 for undergraduate programs and $15,427 for graduate programs. The following table shows the average tuition & fees for Customer Service Management programs.

2020-2021 Average Tuition & Fees ofCustomer Service Management Programs
	In-State	Out-of-State
Undergraduate	$5,990	$13,837
Graduate	$10,304	$15,427

Career and Salary after Completing Customer Service Management Program

Next jobs are possible careers after completing Customer Service Management major program. The average wage is based on the employment and wage data (May 2019) from Bureau of Labor Statistics (BLS). The average annual wage of the First-Line Supervisors of Office and Administrative Support Workers career is $60,130.