In the United States, 47 colleges are offering Customer Service Management programsin both undergraduate and graduate levels.
The 2025 average undergraduate tuition & fees of the Customer Service Management program is $7,825 for state residents and $18,287 for out-of-state students.
36 colleges are offering customer-service-management certificate or associate's degree programs. 2 graduate schools offer the Customer Service Management programs and the average graduate tuition & fees is $22,327.
Customer Service Management Program 2025 Average Tuition
For the academic year 2024-2025, the average tuition of colleges offering Customer Service Management program is $18,287 for undergraduate programs and $22,327 for graduate programs.
The following table shows the average tuition & fees for Customer Service Management programs.
2024-2025 Average Tuition & Fees of Customer Service Management Program
| In-State | Out-of-State |
|---|
| Undergraduate | $7,825 | $18,287 |
|---|
| Graduate | - | $22,327 |
|---|
A program that prepares individuals to supervise and monitor customer service performance and manage frontline customer support services, call centers/help desks, and customer relations. Includes instruction in customer behavior, specialized information technology and systems management, developing and using customer service databases, user surveys and other feedback mechanisms, strategic and performance planning and analysis, operations management, personnel supervision, and communications and marketing skills
Career and Salary after Completing Customer Service Management Program
The following jobs are possible careers after completing Customer Service Management major program. The average wage is based on the latest employment and wage data (May 2022) from Bureau of Labor Statistics (BLS).
The average annual wage of the First-Line Supervisors of Office and Administrative Support Workers career is $63,380.
Customer Service Management Careers and its Average Wage (as of May 2024)
| Job Title | Hourly Wage | Annual Wage |
|---|
| First-Line Supervisors of Office and Administrative Support Workers | $30.47 | $63,380 |
|---|