In United States, 48 colleges and universities are offering Customer Service Management programs. The average tuition & fees of Customer Service Management program at the schools are $11,100 for state residents and $14,624 for out-of-state students for academic year 2018-2019.
Customer Service Management Program 2019 Average Tuition Costs
What is Customer Service Management program?
A program that prepares individuals to supervise and monitor customer service performance and manage frontline customer support services, call centers/help desks, and customer relations. Includes instruction in customer behavior, specialized information technology and systems management, developing and using customer service databases, user surveys and other feedback mechanisms, strategic and performance planning and analysis, operations management, personnel supervision, and communications and marketing skills
For academic year 2018-2019, the average tuition costs of colleges offering Customer Service Management program is $14,624 for undergraduate schools and $16,727 for graduate schools. Next table shows the average tuition & fees for Customer Service Management programs.
2018-2019 Average Tuition & Fees ofCustomer Service Management Programs
In-State
Out-of-State
Undergraduate
$11,100
$14,624
Graduate
$14,287
$16,727
Schools Offering Customer Service Management Programs
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