The role of Customer Service Representatives is to interact with customers to provide basic or scripted information in response to routine inquiries about products and services.
The average annual wage of the occupations is $43,520 and $21 per hour. 2 vocational programs could be taken for the Customer Service Representatives career. Based on BLS data, a total of 2,858,710 employees were employed in the Occupation.
Vocational Programs to Prepare Customer Service Representatives Career
Schools offering voational programs for Customer Service Representatives
The following 74 schools offer the vocational programs and certificate courses for preparing Customer Service Representatives. The list includes some 4-year colleges that have certificate or associate programs for the career.
H
Private, 4-year
Birmingham, AL
Tuition & Fees : $13,420
R
Public, 2-4 year
Tempe, AZ
Tuition & Fees : $8,958 ($2,358 in-state)
A
Public, 2-4 year
Santa Maria, CA
Tuition & Fees : $9,436 ($1,156 in-state)
C
Public, 2-4 year
Glendora, CA
Tuition & Fees : $9,844 ($1,204 in-state)
E
Public, 2-4 year
Monterey Park, CA
Tuition & Fees : $10,130 ($1,238 in-state)
L
Public, 2-4 year
Woodland Hills, CA
Tuition & Fees : $10,130 ($1,238 in-state)
P
Public, 2-4 year
Porterville, CA
Tuition & Fees : $10,289 ($1,409 in-state)
S
Public, 4-year
Redding, CA
Tuition & Fees : $8,277 ($1,197 in-state)
A
Public, 2-4 year
Coconut Creek, FL
Tuition & Fees : $4,516
M
Public, 4-year
Miami, FL
Tuition & Fees : $9,661 ($2,838 in-state)